ybet Privacy Policy

This Privacy Policy ("Policy") applies to ybet ("ybet", "we", "us", "our") and governs the collection, processing, storage, and use of personal data relating to all individuals who access or use the ybet website at https://ybet.onl, including registered players, prospective users, and visitors (collectively, "you"). ybet takes the privacy and security of your personal information seriously and is committed to handling it responsibly.

By registering an account on ybet, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein. If you do not agree with this Policy, you must stop using the ybet platform and contact [email protected] to request deletion of any data we hold about you.

This Policy should be read alongside ybet's Terms and Conditions, which together form the complete agreement governing your use of the platform. This Policy may be updated periodically. The effective date at the top of this page reflects the most recent revision. We encourage you to review this Policy regularly to stay informed about how we protect your information.

ybet uses the personal information we collect solely for legitimate purposes directly connected to operating the platform and providing a safe, compliant gaming experience. Specifically, we use your data for the following purposes:

• Account creation, verification, and management — to register you as a player, verify your identity and age (21+), and maintain your account in good standing.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the platform.
• Responsible gaming — to monitor gameplay patterns, enforce deposit limits and session controls, and support players who may be experiencing gambling-related difficulties.
• Customer support — to respond to your queries, complaints, and account-related requests submitted to [email protected].
• Communications — to send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about ybet offers and updates.

ybet does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or where otherwise required or permitted by applicable law. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

ybet processes your personal data on the following legal grounds, each of which applies to the relevant processing activity described in this Policy:

• Contractual necessity — processing required to perform our contract with you, including account registration, identity verification, payment processing, and providing platform services.
• Legitimate interests — processing necessary for our legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming compliance, where these interests are not overridden by your rights.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and responses to lawful requests from competent authorities.
• Consent — where we rely on your consent for specific processing activities, such as sending promotional communications, you have the right to withdraw that consent at any time by contacting [email protected] or using the unsubscribe option in any marketing communication we send.

ybet does not sell or rent personal data to any third party. We may share your information with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the relevant purpose:

• Payment processors and financial institutions — bKash, Nagad, Rocket, Upay, Visa, Mastercard, and their respective processing networks, to facilitate deposits and withdrawals on your behalf.
• Game providers — Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, Microgaming, and other certified providers, to the extent required to deliver game services and maintain game integrity.
• Identity verification and KYC service providers — third-party providers who assist ybet in verifying player identity, age, and documentation as part of our compliance obligations.
• Regulatory and law enforcement authorities — where we are required by applicable law, court order, or regulatory directive to disclose information, we will do so to the extent legally required and will notify you where permitted by law.

All third parties with whom ybet shares personal data are required to handle it in accordance with applicable data protection standards and are contractually prohibited from using it for any purpose beyond the specific purpose for which it was shared. ybet remains responsible for ensuring that any third-party processing of your data is carried out lawfully.

ybet uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse usage patterns to improve the player experience. Cookies are small data files placed on your device when you access the ybet website.

We use the following categories of cookies on the ybet platform:

• Strictly necessary cookies — essential for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your preferences, such as language settings and display options, so you do not have to re-enter them each time you visit.
• Analytics cookies — used to collect anonymised data about how players interact with the platform, including pages visited, session duration, and navigation paths. This data is used to improve platform performance and user experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the ybet platform. For detailed guidance on managing cookies in your specific browser, consult your browser's help documentation.

ybet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable law. The retention periods we apply are as follows: account data and identity documents are retained for the duration of your account and for a minimum of five years following account closure, in line with standard anti-money laundering and financial record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction. Support communications are retained for two years from the date of the last interaction.

When personal data is no longer required for any legitimate purpose, ybet will securely delete or anonymise it in a manner that prevents reconstruction. If you request deletion of your account and personal data, ybet will action this request within 30 days, subject to any overriding legal retention obligations that require us to retain certain data for longer periods.

ybet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include SSL/TLS encryption for all data transmitted between your device and the ybet platform, encrypted storage of sensitive personal and financial data, access controls limiting data access to authorised personnel only, regular security assessments and vulnerability testing of platform infrastructure, and secure disposal procedures for data that is no longer required.

While ybet takes all reasonable steps to protect your data, no system is completely immune from risk. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ybet will notify affected players without undue delay. If you believe your account has been compromised, contact [email protected] immediately.

The ybet platform may reference or display content from third-party game providers, payment partners, and service providers whose own privacy practices are governed by their respective privacy policies. ybet is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of ybet, particularly your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa, or Mastercard).

ybet is strictly an adult platform for players aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21, you must not use the ybet platform or provide us with any personal information. If ybet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ybet, please contact [email protected] immediately.

ybet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes, we will update the effective date at the top of this page and, where practical, notify registered players via email or a prominent notice on the platform.

Your continued use of the ybet platform following any update to this Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ybet handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and will respond to all privacy-related enquiries promptly and in confidence.

Email: [email protected]