ybet Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and ybet ("ybet", "we", "us", "the Platform") governing your access to and use of the ybet website at https://ybet.onl and all associated services, products, games, and features. These Terms apply to all visitors, registered users, and any other individuals who access or use the Platform in any capacity.

By creating an account, accessing the Platform, placing a wager, or making a deposit, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. ybet reserves the right to update or modify these Terms at any time. Continued use of the Platform following any changes constitutes your acceptance of the revised Terms.

These Terms should be read together with the ybet Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these Terms and any supplementary policy on a specific matter, these Terms shall prevail unless otherwise expressly stated.

To register and use the ybet platform, you must satisfy all of the following requirements at the time of registration and at all times while your account remains active:

• You must be at least 21 years of age. ybet is strictly an adult platform and does not permit access to anyone under the age of 21.
• You must be a natural person acting on your own behalf. Registering on behalf of a third party is not permitted.
• You must not already hold an existing account on ybet. Only one account per person is permitted at any time.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, and valid contact details.
• You must not use the Platform for any unlawful purpose or in any manner that could harm the integrity of the Platform, its games, or other users.

ybet reserves the right to request documentary proof of age, identity, and address at any stage of the account lifecycle — at registration, prior to processing a withdrawal, or at any other time ybet considers appropriate. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or permanent closure.

To access ybet's full range of products and services, you must create a registered account. Registration requires your full legal name, date of birth, email address, and a Bangladesh mobile number. ybet uses this information to verify your identity and ensure compliance with eligibility requirements. All information provided at registration must remain accurate and current throughout the lifetime of your account.

You are solely responsible for the security of your account credentials — your username, password, and any secondary authentication details. You must:

• Choose a strong, unique password and update it regularly to minimise the risk of unauthorised access.
• Keep your credentials strictly confidential and never share them with any third party, including individuals who claim to represent ybet support staff.
• Notify ybet immediately at [email protected] if you suspect your account has been compromised or accessed without your authorisation.
• Ensure that no person under 21 years of age can access your account. You accept full responsibility for any underage access that occurs through your account.

ybet will never contact you to request your password. Any communication asking for your password should be reported to [email protected] immediately as a potential security incident. ybet cannot be held responsible for losses resulting from a player sharing their login credentials or failing to follow reasonable security practices.

ybet processes all financial transactions in Bangladeshi Taka (BDT) with no currency conversion fees. The minimum deposit amount across all payment methods is ৳100. Accepted payment methods for both deposits and withdrawals include bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

The following conditions apply to all deposit and withdrawal requests on the Platform:

• Deposits via bKash and Nagad are typically credited to your ybet balance in real time, usually within 30 seconds of confirming the transaction in your mobile wallet application.
• Withdrawal requests to bKash or Nagad are typically processed within 15 minutes under normal conditions. Processing times may extend during peak periods or where additional verification is required.
• Withdrawals will only be processed to the same payment method used for the deposit where technically feasible. Withdrawals to a different account, wallet, or person than the registered account holder are not permitted.
• ybet reserves the right to request KYC documentation before processing any withdrawal, including a government-issued photo ID such as a National Identity Card, proof of address, and evidence of the payment method used for deposits.

ybet is not responsible for delays or failures in payment processing caused by third-party providers, mobile network outages, bank processing delays, or circumstances outside ybet's direct control. For payment processing issues, contact [email protected] with your transaction reference number and a description of the problem.

ybet may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentive programmes to registered players from time to time. All bonus offers are subject to these Terms and to the specific bonus terms published alongside each offer. Where any conflict exists between these general Terms and specific bonus terms, the specific bonus terms shall apply to the relevant promotion.

The following general conditions apply to all bonuses on ybet unless specific bonus terms state otherwise:

• All bonuses are subject to wagering requirements before the bonus amount or any winnings derived from it may be withdrawn. The applicable wagering requirement will be stated in the specific bonus terms for each offer.
• Bonuses must be claimed and used within the validity period specified for each promotion. Expired bonuses will be removed from the account automatically without notice.
• ybet reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided this does not adversely affect a bonus a player has already accepted and begun wagering on.
• Bonus abuse — including creating multiple accounts to claim the same bonus more than once, systematic exploitation of bonus terms, or any conduct ybet determines to constitute abuse of promotional offers — will result in forfeiture of all bonus funds and may result in permanent account closure.

All games on the ybet platform are supplied by certified third-party providers including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming. Each game is governed by its own rules, paytable, and RTP percentage as set by the relevant provider. Players are responsible for reading the rules of each game before placing any wager. ybet does not modify or interfere with the game engine, RNG, or RTP of any game supplied by its providers.

In the event of a malfunction, disconnection, or technical error during a game round, the affected round may be declared void and any wager placed on that round will be returned to the player's account balance. ybet's decision regarding the outcome of any game round affected by a technical error is final. Where a game result was determined and recorded before a disconnection occurred, the recorded result shall stand. Players experiencing repeated technical issues should contact [email protected] with the game name, round ID, and a description of the problem.

ybet is committed to responsible gaming and player welfare. The Platform is strictly for adults aged 21 and above. ybet provides responsible gaming tools available to all registered players through their account settings, including voluntary deposit limits configurable on a daily, weekly, or monthly basis, session time limits with threshold notifications, and self-exclusion options allowing a player to suspend their account for a defined cooling-off period. Players who wish to permanently close their account may do so by contacting [email protected].

ybet encourages all players to gamble responsibly. Gambling is an entertaining activity and should never be treated as a source of income or a way to resolve financial difficulties. Players who feel their gambling is becoming problematic are encouraged to use ybet's responsible gaming tools or contact the support team for assistance. ybet staff will not judge any player who requests help managing their gambling activity.

All content on the ybet platform — including the ybet brand name and logo, website design, page layouts, graphics, text, software, and game interfaces as presented on the Platform — is owned by or licensed to ybet and protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to any of ybet's intellectual property.

You may not reproduce, distribute, publicly display, create derivative works from, or otherwise exploit any part of the ybet platform's content without the prior written consent of ybet. Unauthorised use of ybet's intellectual property may result in legal action. Queries regarding use of ybet's intellectual property should be directed to [email protected].

To the fullest extent permitted by applicable law, ybet, its directors, employees, agents, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Platform or any of its services, games, or content. This includes any loss of profits, loss of data, loss of goodwill, or other intangible losses, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if ybet has been advised of the possibility of such damages.

ybet's total liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the total amount deposited by you to your ybet account in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

ybet reserves the right to amend, update, or replace any part of these Terms at any time. Where changes are material, ybet will make reasonable efforts to notify registered players via email to the address associated with their account or via a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision will be displayed at the top of this page.

Your continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you should cease using the Platform immediately and contact [email protected] to request account closure.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of any dispute, players are encouraged to contact the ybet support team at [email protected] in the first instance. ybet is committed to resolving disputes promptly, fairly, and in good faith through its internal complaints process. Where a dispute cannot be resolved internally, both parties agree to attempt resolution through good-faith negotiation before pursuing any other remedy.

If you have any questions about these Terms, wish to make a complaint, or need to contact ybet for any reason relating to your account or use of the Platform, please reach out to the support team. The ybet support team is available 24 hours a day, 7 days a week. All formal complaints will be acknowledged within 24 hours and investigated within 5 business days wherever possible.

Email: [email protected]